Get in Touch

Questions? Feedback? Just want to say hi? We're here for you—and we mean it.

Email

manager.intimology@gmail.com

Response time: Within 24 hours (usually much faster!)

What We Can Help With

• Product recommendations and questions
• Order status and tracking
• Returns and exchanges
• Intimate wellness advice (judgment-free!)
• Anything else on your mind

Social Media

Instagram: @_intimology.ca

Slide into our DMs anytime. We read and respond to every message.

Business Hours

Monday - Friday: 9 AM - 6 PM PST
Saturday - Sunday: 10 AM - 4 PM PST

Email responses within 24 hours, even on weekends.

For Order-Related Questions

Please include your order number for faster assistance. You can find it in your order confirmation email.

Privacy & Discretion

All inquiries are handled with complete confidentiality. Your privacy is always protected.

No Question Is Too Awkward

Seriously. We've heard it all. We're here to help without judgment, with knowledge, and with genuine care.

Looking forward to connecting with you. 💜